Journee Unveils AIM: Revolutionizing the Automotive Customer Experience with Immersive Technology
AIM delivers immersive car exploration, social collaboration, and loyalty programs, transforming the automotive customer journey.
Berlin, 22 Oct 2024 – Journee proudly introduces AIM – Automotive Immersive Module, a groundbreaking solution designed to elevate the car-buying experience through immersive, emotionally resonant technology. In today’s highly competitive automotive market, where customer expectations continue to evolve, AIM offers automotive brands the tools to create dynamic and impactful experiences that engage customers from first discovery through post-purchase loyalty.
A New Era for Automotive Exploration
AIM offers more than traditional configurators by integrating cinematic 3D environments, real-time customization, and interactive guided tours seamlessly across devices. These features bring vehicles to life, building trust and strengthening emotional connections with brands. By transforming how customers explore and interact with vehicles, AIM elevates both engagement and conversion.
Three Key Solutions in One Journey
AIM stands out by offering a holistic solution that enhances every stage of the customer journey through three key solutions:
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Discover: Enabling immersive vehicle exploration in dynamic, lifelike environments that boost customer confidence and drive conversions.
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Connect: Fostering social collaboration by allowing customers to share their car-buying experience with friends, family, and virtual brand ambassadors.
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Reward: Strengthening customer loyalty through personalized rewards, exclusive content, and post-purchase engagement.
Together, these solutions transform the car-buying process from a transactional event into a relationship-driven journey that maximizes customer lifetime value.
Powered by JourneeX: Technology at Its Finest
AIM leverages JourneeX’s industry-leading AI Cloud Streaming technology to deliver premium, high-quality experiences across all devices with 60 frames per second and under 80ms latency for a truly seamless interaction. Visitors experience dynamic, immersive visuals without any lag, ensuring smooth access across corporate or personal networks. JourneeX also supports responsive design, meaning AIM can be accessed from desktops, tablets, smartphones, Apple Vision Pro, and even within in-app social media platforms without any compromise on quality.
Moreover, JourneeX’s GDPR-compliant framework ensures data privacy and security for every customer, while visitor insights and analytics provide automotive brands with a comprehensive understanding of customer behavior. Due to its browser-based nature, AIM can be easily incorporated into existing websites or be fully integrated into brands' ecosystems, allowing seamless social media sharing and iFrame compatibility.
Redefining the Automotive Customer Experience
The automotive industry is at a pivotal moment. As customer behavior shifts, brands must deliver experiences that exceed expectations. AIM bridges the gap between traditional digital configurators, social collaboration, and dealership experiences by providing immersive exploration, emotional engagement, and ongoing customer interaction. AIM is set to redefine how automotive brands connect with their customers.
To learn more about how AIM, visit our website
Automotive just got more immersive.